Shopping Around
I’ll admit it, I was shopping the competition today. I like to keep up on what’s out there, who’s offering what and for how much, your basic nosey-need-to-know stuff.
What an exhausting experience. I started with the Geek Squad—owned by Best Buy and run by poorly paid “Agents.” I called to inquire about on-site instruction only to find they only offer it in certain areas. Manhattan isn’t one of those areas. What? Oh well, chalk one up for the DigitalDiva.
I had to speak with three people before I found out that their back to school “special” was only for those who purchase a computer at Best Buy and are willing to leave it to have things installed that should’ve come with the computer in the first place—i.e. wireless card, spyware and virus protection. I also found out that all of their services are flat rate. So if you want them to install a printer, one piece of software and set up wireless access (not your connection to the internet, just the part that makes it possible for one to hop from room to room with your laptop and still be online) you would pay $290. If you wanted them to set up your scanner that would be another service and thus another $129 or $419 in total. You see where I’m going with this one?
Perhaps the most important discovery: They don’t service macs.
That’s yourDigitalDiva 646.259.5500.